Privacy Policy
How we collect, use, store and protect your personal information.
1. Information we collect
When you use this website we may collect: (1) questions and conversation content you enter when using the AI assistant; (2) your name, phone number and enquiry details submitted through the "Book a call" form; (3) technical information automatically transmitted by your browser, such as IP address, browser type and access time.
2. How we use the information
We use the information only to: (1) answer your enquiries and provide the solutions and services you request; (2) contact you to advance business communication; (3) improve our website and service quality. We will not use your personal information for purposes unrelated to the above.
3. Storage and sharing
Your booking information is transmitted over a secure channel and stored on our company servers, accessible only to authorised staff. Except where required by law or necessary to deliver the service you requested, we will not sell, rent or disclose your personal information to any third party.
4. Retention period
We retain your personal information only for as long as necessary for the purposes described in this policy. Once you no longer need the relevant service or request deletion, we will delete or anonymise your records in a timely manner.
5. Your rights
You have the right to access, correct and delete your personal information, withdraw consent, and ask us to stop processing your information. To exercise these rights, contact team@teamonsoft.com; we will respond within 15 business days.
6. Contact
For any questions, comments or suggestions about this policy, or to exercise your rights, contact: team@teamonsoft.com.